2023 Ecommerce Business Awards

2023 Ecommerce Business Awards

Step forward and seize the moment with the 2023 Ecommerce Awards, proudly brought to you by Business Awards UK. In the dynamic, rapidly-evolving world of ecommerce, standing out amongst your peers takes more than just unique products or services. It’s your chance to let your ecommerce accomplishments sparkle, and to assert your dedication to digital mastery. In the data-driven realm of ecommerce, the metrics speak for themselves; now it’s your opportunity to etch your name into the industry’s hall of fame. Enter the 2023 Ecommerce Awards today.

Effective 19th May 2023: All awards will be launched with a new fee structure. Your Award Acceptance Fee will be a single, “flat fee”. If you are selected as a Winner, you will only pay one single fee regardless of how many awards you win, and 1x Winner Trophy is included in this fee. Additional trophies can still be purchased.

This has been made possible thanks to our new sponsors and partners, who have enabled us to pass our cost savings on to winners. All entries are still FREE for all sectors.

Before You Enter: What You Need To Know

Free entry in all sectors and categories

We know that many small business owners, entrepreneurs and larger organisations don't like to pay up front for awards, where fees range from £99 to more than £250 per category. With us, all your entries are free.

You only pay a fee if you win an award

Unlike other programmes, you only pay a fee if you are selected as a winner. There's only one Award Acceptance Fee to pay regardless of how many awards you win, and 1x personalised Winner trophy is included*!

Publicity Package

As a winner or finalist, you get credible industry recognition & publicity from National press releases, Google and Yahoo! News features, content marketing and case studies.

Social Marketing

Social media marketing is important for all businesses, which is why we announce your accolades on social platforms, and regularly engage with you and your followers.

Interviews & PR

We can create quality, in-depth content with your team, making you a trusted voice in your industry, and highlighting the achievements & success of your business or enterprise**.

Publicity and PR Package


Was £425
Was £425
£375 +VAT
(Award Acceptance Fee)
(Free Forever)
£99 +VAT
(per additional trophy)

* Trophy included: The Award Acceptance Fee includes 1x Winner’s trophy only. If you win multiple awards, additional trophies may be purchased at £99 +VAT.

** Interviews & PR: We will contact you regarding all publicity and PR opportunities based on the options you select in the entry form

Send me a reminder

We’ll send you relevant reminders
so you don’t miss key dates

UK Business Experts

Our judging panel are business experts with a wealth of knowledge in various industries. They lend their experience and business acumen to the many award sectors we cover.

Our panel consists of dozens of private & public guest judges; below are a few of our business experts who will be selecting shortlists, winners and finalists in our awards!

Interested in being a guest judge? Contact us here.

Our Judges

Ecommerce Business Awards Categories

TypeAward / CategoryDescription / Criteria
PrimaryEcommerce Website of the YearCelebrating an online retailer that consistently excels in functionality, user experience, design, and customer satisfaction, setting a high standard in ecommerce excellence.
PrimaryBest Ecommerce NewcomerAn award for the most promising new online retailer that has shown remarkable growth and innovation in their initial period of operation.
PrimaryBest Ecommerce Site RedesignShowcasing an ecommerce website that has undergone a transformative redesign, greatly enhancing user experience and business performance.
PrimaryBest Lone Wolf Ecommerce WebsiteIn recognition of a single-entity online retailer excelling in the digital marketplace, carving its own path with commendable resilience and innovation.
PrimaryBest Mobile Ecommerce ExperienceAn accolade for the retailer providing a seamless, engaging and intuitive shopping experience on mobile devices.
PrimaryBest Omnichannel RetailerRecognising the retailer that excellently integrates physical stores, mobile, and ecommerce to create a seamless and unified customer experience.
PrimaryBest International Ecommerce StrategyCelebrating an online retailer that effectively penetrates global markets, demonstrating successful strategies in handling diverse cultures and logistical challenges.
PrimaryBest Localised Ecommerce ExperienceAn award for a retailer excelling in providing a unique, localised online shopping experience that caters to specific cultural, regional, or linguistic preferences.
PrimaryBest Ecommerce Subscription ServiceFor the ecommerce platform providing the most engaging and customer-friendly subscription service that delivers value and convenience.
PrimaryBest Sustainable Ecommerce BusinessIn recognition of an online retailer that effectively incorporates sustainable and eco-friendly practices in its business model.
PrimaryBest Ecommerce Customer ServiceAn accolade for an ecommerce platform that sets the benchmark in delivering exceptional, timely and effective customer support.
PrimaryBest Ecommerce Fulfilment ServiceCelebrating an ecommerce fulfilment company offering exceptional services to ecommerce vendors.
PrimaryBest Overall Website DesignCelebrating an ecommerce platform with an exceptional, intuitive, and aesthetic website design that enhances the user shopping experience.
PrimaryBest Product PresentationAn award for an online retailer that excels in showcasing its products, with clear, engaging imagery and information.
PrimaryMost User Friendly WebsiteRecognising the ecommerce platform with an intuitive, easy-to-navigate website that significantly enhances user satisfaction.
PrimaryBest Customer Relationship ManagementRecognising an ecommerce business that excels in managing customer relationships, personalisation, and targeted marketing for improved customer engagement.
PrimaryBest Customer Loyalty ProgramFor the online retailer that offers an innovative and rewarding loyalty program, encouraging repeat purchases and customer loyalty.
PrimaryBest Customer Review IntegrationAn award for a retailer that integrates customer reviews effectively, promoting transparency and improving the shopping experience.
PrimaryBest Use of Social Media IntegrationCelebrating an online retailer that seamlessly integrates social media, enhancing customer engagement and boosting brand awareness.
PrimaryBest Ecommerce Personalisation StrategyRecognising a retailer that has excelled in delivering a personalised shopping experience, driven by customer data and behavioural insights.
TechnologyBest Use of AI in EcommerceRecognising an online retailer’s effective deployment of AI to enhance user experience, personalisation and business performance.
TechnologyBest Ecommerce SecurityCelebrating an online retailer that provides a secure shopping environment, showcasing best practices in data security and fraud prevention.
TechnologyBest Order Tracking SystemAn accolade for an ecommerce site providing real-time, accurate and accessible order tracking, enhancing the post-purchase customer experience.

Entry Form

Ecommerce Business Awards
Entries Closed: Deadline Reached

If you need any assistance completing this form, please contact us:

Award winning entries typically provide over 500 words providing meaningful and relevant details related to the categories they have entered. Telling us why you are entering these particular categories tends to help. Be specific: for example, if the category is Fastest Growing Company, provide details of how your company has grown and include basic revenue figures (eg. YoY £/%) so we can get a feel for the business growth you’re experiencing. Where possible and relevant to do so, including links to reviews/testimonials and digital assets to support your entry will also help.

Example Entry in Travel Awards:

Best Travel Company – Adventure Holidays

Excursionists UK is a travel company that specialises in adventure holidays designed to challenge and inspire our customers. Our range of adventure activities, including mountaineering, trekking, skiing, and scuba diving, are carefully curated to offer unique and unforgettable experiences.

At Excursionists UK, we believe that adventure holidays should be about more than just adrenaline-fueled activities. Our approach to adventure travel is to provide immersive and authentic experiences that connect our customers with local communities, cultures, and environments.

One of our standout adventure holiday packages is our Everest Base Camp Trek. This 14-day trek takes you through the stunning Khumbu region of Nepal, with expert guides and porters on hand to help you navigate the challenging terrain. Along the way, you will experience traditional Sherpa culture, visit ancient monasteries, and enjoy panoramic views of the world’s highest mountain.

Another popular adventure holiday package is our Arctic Expedition Cruise. This 8-day cruise takes you on a journey through the icy waters of the Arctic, with opportunities to see polar bears, walruses, and other Arctic wildlife up close. You will also have the chance to visit remote Inuit communities and learn about their way of life.

At Excursionists UK, we are committed to providing high-quality adventure holidays that are safe, sustainable, and responsible. We work closely with local communities and conservation organisations to ensure that our activities have a positive impact on the environment and the people who live there.

Our commitment to providing high-quality adventure holidays has been recognised with previous accolades including the Best Adventure Travel Company award at the 2020 British Travel Awards and the Best Small Tour Operator award at the 2021 Adventure Tourism Awards.

Rising Star Award:

Samantha Jones, Sales Manager at Excursionists UK

Samantha Jones is a dynamic and innovative sales manager who has helped to establish Excursionists UK as a rising star in the travel retail industry. Her commitment to personalised travel planning and sustainable travel has set her apart and made her a strong candidate for the Travel Retailer Rising Star Award.

Samantha’s innovative approach to travel retail, including her personalised travel planning service, has helped to increase revenue for Excursionists UK. By offering tailored travel solutions that meet the specific needs and interests of our customers, Samantha has been able to drive repeat business and attract new customers, ultimately contributing to our bottom line.