The 2025 Pet and Animal Care Awards have drawn to a close, and with them comes the opportunity to recognise a diverse group of businesses and professionals making a tangible impact on animal welfare across the UK. From veterinary clinics and behaviourists to grooming services and pet care startups, this year’s winners and finalists reflect the sector’s dedication to practical progress and responsible service.

The awards provide a snapshot of a continually evolving industry—one that combines tradition with new ideas, and local care with scalable solutions. Let’s take a closer look at this year’s standout contributors to the pet and animal care landscape.

Our 2025 Pet and Animal Care Awards Winners

Canine Collection was named Pet Retailer of the Year for its focus on product quality, customer experience, and thoughtful curation of its range. With an emphasis on natural and responsibly sourced items, the business reflects growing demand for pet products that match the standards owners apply to their own purchases.

Woofs of Wixford, winner of Best Dog Grooming Service, demonstrated a considered approach to grooming, with attention to both the technical quality of service and the comfort of the dogs in their care. Their reputation for gentle handling and breed-specific knowledge is a clear asset in a service area that requires trust and skill in equal measure.

Named Outstanding Veterinary Clinic, The Pet Vet Rotherham demonstrated a balanced approach to clinical quality, client communication, and preventive care, making veterinary services more approachable and consistent. The practice’s focus on accessibility and modernisation reflects wider shifts in companion animal healthcare delivery.

Recognised as our Exceptional Pet Trainer, Pupclub Official was commended for its pet training service, which supporting pet parents through a variety of different methods. Their approach is helping dog owners build lasting, well-mannered relationships with their pets.

Awarded Best Dog Walking Service, Big Bear Dog Walking has developed a structured service that prioritises safety, socialisation, and consistency—meeting the practical and behavioural needs of dogs through well-managed outings. With secure transport and varied walking routes, the service offers reliability and stimulation for dogs of all sizes.

As Best Pet Care Startup, Creature Comforts was recognised for its early-stage growth and commitment to pet wellbeing through ethical, practical product development. Their range prioritises health and comfort without sacrificing design or sustainability, demonstrating a well-rounded approach to market entry.

Welfare Assessment Technologies won Best Pet and Animal Technology for its evidence-based approach to animal welfare measurement. Their tools, developed through academic collaboration, help organisations make better-informed decisions in both clinical and commercial settings.

Cloverlea Cattery & Cat Grooming Salon received the Best Cattery award for offering a calm, clean, and well-managed space tailored to feline behaviour and comfort. Their attention to individual care routines and stress minimisation stands out in a boarding category that often lacks dedicated feline expertise.

Cheshire Dog Lady, winner of Best Home Boarding, offers a homely and well-regulated environment, where personalised care and strong protocols provide owners with confidence and reassurance. With a limit on guest numbers and a transparent service model, the business offers an alternative to larger boarding setups.

Behavet, awarded Outstanding Animal Behaviourist, uses structured, science-based methods to address behavioural challenges, offering long-term solutions that reflect best practice in the field. Their methodology integrates clinical understanding with real-world application, supporting both pets and owners over time.

Ullesthorpe Court Hotel and Golf Club earned the title of Best Pet-Friendly Travel & Stays for its inclusive accommodation model that allows guests to travel with their pets without compromising on comfort or quality. Facilities are tailored to pet needs, allowing animals to be part of the holiday experience without stress.

Oaksedge Farm Dog Hotel, winner of Best Dog Kennels, impressed with its structured boarding setup, combining enrichment, routine, and care to ensure a positive environment for dogs during their stay. Their rural setting and bespoke care plans cater well to both short and long-term guests.

The title of Best Family Business went to Bold Veterinary Clinic, a practice recognised for its commitment to continuity of care and community-based values, supported by an experienced team across generations. Their sustained presence in the region and family-led ethos contribute to strong, ongoing client relationships.

VETPASS, winner of Outstanding Pet Care App, has created a platform that helps pet owners manage medical records, appointments, and treatment plans more efficiently. Its focus on centralising and simplifying care reflects the growing role of technology in improving health outcomes and client engagement, especially for time-pressed owners.

Napo Pet Insurance received the award for Exceptional Customer Satisfaction. Their emphasis on clear communication, accessible policies, and owner education has helped build trust in a sector where clarity is often lacking. Notably, their service model incorporates wellness features that go beyond traditional claims support.

Awarded Most Positive Community Impact, Elite Kennel Fertility was recognised for its education-led work in ethical breeding support, promoting responsible practices in a technically complex area of the sector. Their focus on accessibility and owner support is helping to raise standards and improve welfare outcomes.

The Rising Star Award was presented to The Borders Canine Club, whose early work in education and community-led training initiatives has demonstrated strong potential and a practical understanding of owner needs. Their inclusive, feedback-driven approach has supported meaningful results even in their early stages.

And Our 2025 Finalists

• UK Pet Drugs – Pet Retailer of the Year
• Suppawt Dog Training – Outstanding Animal Behaviourist, Exceptional Pet Trainer
• Creature Comforts – Outstanding Pet Care App
• London Pet Care – Rising Star Award
• Coco & Yogis – Best Home Boarding
• James & Ella – Exceptional Customer Satisfaction
• Loopypaws – Most Positive Community Impact
• Oaksedge Farm Dog Hotel – Best Family Business (already linked above)
• Zoomies Pet Services – Best Dog Walking Service
• Abbeywell Vets – Outstanding Veterinary Clinic
• Hello Vet – Best Pet and Animal Technology, Best Pet Care Startup
• BJ Kennels & Cattery – Best Cattery, Best Dog Kennels
• Lily’s Club – Best Dog Grooming Service

A Sector That Reflects Responsibility and Adaptability

The Pet and Animal Care Awards celebrate a sector grounded in hands-on experience, empathy, and technical progress. This year’s winners and finalists demonstrate how practical expertise and thoughtful innovation can come together to improve care, whether through digital tools, ethical products, or stronger relationships between providers and pet owners.

The growing demand for specialised services, better-informed owners, and higher standards of welfare is being met by businesses willing to lead with responsibility rather than trend. Many of the recognised organisations are integrating transparency and education into their models, reinforcing trust and long-term value in a sector built on care.

At Business Awards UK, we’re pleased to highlight the businesses and professionals helping to move the industry forward, and we look forward to what the next year holds for pet and animal care across the country.